BigCommerce Store with NetSuite: Best Practices and Tips

As an eCommerce business owner, you probably understand the importance of a streamlined and efficient online store: the goal is for things to run as fast, smoothly, and efficiently as possible, ensuring the least amount of mistakes possible as well. To maximize your BigCommerce store’s performance and ensure business growth, integrating it with NetSuite is a game-changer. 

NetSuite, a robust enterprise resource planning (ERP) system, offers a set of powerful tools and features that help you optimize various aspects of your business: inventory management, financial operations, and more. Combined with BigCommerce, these platforms can work wonders and ensure limitless growth.

As Brent Bellm, CEO and Chairman of BigCommerce said in our podcast The Link:

“You’re not gonna outgrow NetSuite or BigCommerce, it can be decisions for life that you never regret because the platforms themselves keep getting better. That’s not true of every SaaS solution, but that’s true for when you find that right intersection of the best in the market for your needs.”

In this blog post, we will explore the many ways in which you can optimize your BigCommerce store with the BigCommerce NetSuite connector, unlocking its maximum potential.

Streamline Inventory Management

Efficient inventory management is crucial to ensure smooth operations, avoiding poor customer experience that stockouts or overselling can lead to. By integrating BigCommerce with NetSuite, you can synchronize your inventory in real-time across both platforms and set up rules and workflows to automate inventory replenishment, ensuring that your customers never have to deal with stock issues.

Automate Order Processing

Manually processing orders is time-consuming and error-prone, leading to delays and dissatisfied customers. Using both BigCommerce and NetSuite, you can automate order processing making sure it’s as fast and smooth as possible. The integration of both platforms allows for automatic order creation in NetSuite, triggering processes such as order fulfillment, shipping, and invoicing, which will save you time, effort, and avoid potential mistakes.

Centralize BigCommerce Customer Data with NetSuite

Building strong customer relationships and ensuring your customers keep coming back is crucial for long-term success in eCommerce. Centralizing customer data on both platforms will help you gain a comprehensive view of your customers’ interactions and preferences. Data such as order history, browsing behavior, and customer support inquiries can be the basis of personalized marketing campaigns, targeted promotions, and tailored customer experiences. The BigCommerce – NetSuite integration empowers you to build a more personalized shopping journey and increase customer loyalty!

Easier Financial Operations

Managing finances is a critical aspect of running an eCommerce business. NetSuite’s financial management capabilities enable seamless synchronization of sales data, tax calculations, and payment reconciliation coming from your BigCommerce storefront. With accurate and real-time financial information, you can streamline financial reporting, gaining insights into revenue performance to make well-informed business decisions. Additionally, this also eliminates the need for manual data entry and reduces the risk of errors!

Leverage Reporting and Analytics

One of the key advantages of using both BigCommerce and NetSuite together is access to deep reporting and analytics features. NetSuite offers great reporting capabilities that allow you to track all key performance indicators (KPIs) that are relevant to your business and monitor sales trends. By leveraging these analytics, you can identify opportunities for growth, optimize marketing strategies, and refine your offerings. Always keep in mind, data-driven decisions are the basis of a good growth strategy!

Using both BigCommerce and NetSuite opens up a world of possibilities for optimizing your eCommerce store. Integrating these platforms will enhance the performance, efficiency, and customer experience of your store, ensuring a better overall customer experience and an easier job for your employees and yourself. 

Reach your maximum potential using the BigSynapps connector to get the BigCommerce NetSuite integration and don’t hesitate to contact us for further assistance in building the perfect eCommerce growth strategy for your business!

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